Question 1

WHERE IS MY BAG MADE?

Accepted Answer

Every SJER bag is made to order at Atelier ‘Made Here’ in Amsterdam Noord. Locally crafted, with care for both people and materials. https://www.ateliermadehere.nl/

Question 2

WHAT MATERIALS DO YOU USE?

Accepted Answer

All bags are made from leftover or deadstock upholstery textiles. High-quality materials that would otherwise go to waste.

Question 3

ARE ALL BAGS ONE OF A KIND?

Accepted Answer

Almost always. Because we work with small batches of fabric, most designs are made in very limited quantities, sometimes just one.

Question 4

I SAW SOMEONE WITH A BAG IN A FABRIC I LOVE. CAN I ORDER THE SAME ONE?

Accepted Answer

That depends! Most fabrics are only available in very limited quantities. Sometimes we can make just one bag from a specific fabric. Feel free to reach out, we’re happy to check availability for you or help you find something similar.

Question 5

CAN I CHOOSE A FABRIC THAT'S NOT ON THE WEBSITE?

Accepted Answer

In some cases, yes! If you’re looking for something specific or want to see what’s currently available, feel free to send us a message. We’re happy to show you what we have at SJER headquarters. For custom fabric selections or made-to-order requests, additional costs may apply. We’ll always let you know in advance.

Question 6

I SEE DIFFERENT BAG STYLES IN THE PHOTOS — BUT I DON’T SEE AN OPTION TO CHOOSE A SPECIFIC MODEL. HOW DOES THAT WORK?

Accepted Answer

Great observation! At the moment, there’s only one bag model available but it’s multifunctional. You can wear it in different ways: over the shoulder as schouderbag, crossbody as messenger bag or even inside out. The bags may look different in photos because of variations in fabric, styling, and how they’re carried but it’s all the same versatile design.

Question 7

HOW DO I TAKE CARE OF MY BAG?

Accepted Answer

To keep your bag looking great, we recommend spot cleaning with a gentle hand wash using green soap. Avoid harsh chemicals or machine washing to protect the fabric. If you want extra protection, you can use a waterproofing spray (impregnator), these are available at most outdoor or sporting goods stores.